Preload is only for preparing game files in advance. When the game officially unlocks (October 29, 10:00), there will be a day-one patch (around 5GB) that significantly improves ray tracing and path tracing performance, and fixes some bugs.

If you completed the preload earlier, you can install the additional patch update before launching the game. If you did not preload, the version you download directly will already be the latest version.

Please keep sufficient free disk space and watch for update prompts. You can only enter the game after completing the necessary verification and updates.

①Make sure the game is installed on an SSD. If possible, avoid installing it on your system drive (C: drive) to prevent system read/write operations from interfering with frame rate stability. (Press Ctrl+Shift+Esc to open Task Manager, go to the Performance tab, and check your disk properties.)

②Reserve at least 160 GB of available disk space;

③Update your graphics card driver to the latest version (see the next entry for details).

①NVIDIA graphics cards: Update to the latest Game Ready driver. Driver version 617.42 is currently the most ideal driver version for *Phantom Blade Zero*. If you have already updated to a version later than 617.42, you can select the corresponding version from the recent versions list at the bottom of the driver interface to reinstall it (select clean installation), and wait for NVIDIA to release a new driver update (we believe they will release it very soon).

Visit the official website at https://www.nvidia.cn/drivers/ and download the NVIDIA APP. Open the NVIDIA APP, select "Drivers" from the left navigation bar, and check whether your driver needs an update. If an update is available, click Download and follow the installation instructions.

②AMD graphics cards: update to the latest version of Adrenalin;

Visit the official website at https://www.amd.com/zh-cn/support/download/drivers.html and download the Windows® 10/11 driver. Once opened, it will automatically detect your current graphics card version. If an update is available, click to download and install it.

The game is approximately 150GB in size. Additional temporary space is required for the download, as well as for subsequent extraction and verification processes:

①Ensure the target installation drive has at least 160GB of free space.

②Confirm that the target drive is an SSD (Solid State Drive);

③If you have insufficient storage space, free up space on the target drive or change the installation path, then try again. Insufficient storage space may cause download or installation failures.

①Must be installed on an SSD (Solid State Drive);

②You can right-click the menu bar or press Ctrl+Shift+Esc to open Task Manager, go to Performance, and check the disk properties to confirm.

③Try to avoid installing the game on your system drive (C: drive) to prevent system read/write operations from interfering with frame rate stability.

①Check whether your network connection is working properly;

②Pause any other download tasks currently using bandwidth;

③Ensure the installation disk has sufficient free space (≥160GB);

④If your progress bar appears frozen, the client may be verifying, unpacking, or installing files. This process takes some time, and its speed depends on your disk performance.

⑤If you make no progress for an extended period or keep encountering errors, visit https://pbz.s-game.com/support/zh-CN/ to share your information and submit feedback.

①Pre-order bonuses include the accessory "Cornucopia" (Mind Dust drop rate +10%) and the "Legacy" skin, which can be unlocked early by pre-ordering.

②Both items can be obtained through normal in-game progression. Purchasing them after the game's release will not affect your ability to obtain them in the end; the only difference is when they are unlocked.

③Exclusive Deluxe Edition content is identical whether purchased during the preload period or after launch.

①Confirm that the game has been officially unlocked (after 10:00 on October 29) and complete the updates prompted by the client;

②Restart the client and your PC, then try again.

③Verify the integrity of game files (see the next item for the method);

④Follow the client or error message prompts to install or repair the required runtime components.

⑤Check whether your Windows system and graphics drivers meet the game's requirements;

⑥If the game still fails to launch → Go to https://pbz.s-game.com/support/zh-CN/ to submit your information and feedback.

①Steam: Right-click the game in your Library → Properties → Installed Files → Verify integrity of game files. Restart the game once the process is complete.

②Epic: Check via the local file verification option in the client.

③WeGame: Use the built-in game repair feature in the client to verify file integrity;

④TapTap PC: Use the game repair feature provided by the client to check file integrity.

①Check whether the minimum system requirements (including the SSD requirement) are met;

②Restart your PC and the game client, and close any background programs you don't currently need.

③Check your graphics card driver and Windows system updates;

④If you are using any third-party plugins or tools, please disable them first to troubleshoot compatibility issues;

⑤Record the scenario where the issue occurs (startup/loading/specific gameplay scenario) and whether it can be reproduced, then visit https://pbz.s-game.com/support/zh-CN/ to provide feedback with this information.

①Confirm that the game is installed on an SSD and your system meets the minimum requirements;

②Prioritize the officially recommended graphics preset, then fine-tune settings based on your actual experience;

③You can try turning off ray tracing, lowering the resolution or overall graphics quality preset, and adjusting options such as shadows and effects appropriately;

④Close background programs that consume significant resources;

⑤NVIDIA graphics cards support DLSS 4.5 Super Resolution / Multi Frame Generation to boost frame rates;

①The PC launch version supports ray tracing (reflections/shadows/caustics) and DLSS 4.5 (super resolution and multi-frame generation), which can be enabled in the game's graphics settings based on your GPU.

Nvidia's recommended GPU configuration for enabling ray tracing is:

GPU: NVIDIA GeForce RTX 5060 8GB

Resolution: 1080p / 60 FPS (with super-resolution reconstruction enabled)

The GPU configurations that support path tracing are as follows:

GPU: NVIDIA GeForce RTX 5080 16GB

Resolution: 2160p / 60 FPS (with super-resolution reconstruction enabled)

②If the frame rate is still too low, you can turn off ray tracing or enable DLSS to balance visual quality and performance;

③The PS5 version natively supports PS5 Pro enhancements; if Performance/Quality mode options are available, you can switch between them as needed.

The size of a patch download is not the same as the free space required during the update: while updating, the client may need to temporarily store files and verify, replace, or rebuild existing game files, which can require more space than the patch itself. Please free up space as prompted by the client before continuing the update.

Note down the key details of the issue and the scenario in which it occurs (startup / loading / a specific gameplay scenario), then submit your feedback at official website - support page.

①A description of the issue, when it occurred, and the steps you took;

②Screenshots of any error messages or a screen recording of the problem;

③Your operating system version and CPU / GPU / RAM specifications;

④Your graphics driver version (check it in NVIDIA App / AMD Software);

⑤Your client version and game version;

⑥Optional: Press Win+R, type 'dxdiag' to generate a diagnostic report (save it and attach it to your feedback), which helps us quickly identify hardware-related issues.

1.In your Steam Library, right-click Phantom Blade Zero and select Manage → Browse Local Files to open the game's installation directory.

2.Delete the corrupted save file named PBZSaveGame.sav from the following directory: X:\STEAM\steamapps\common\PBZ\ProjectPBZ\Saved\SaveGames\Steam\steamid\

3.Locate a backup save file in the directory below. Choose a backup created before the save file became corrupted to avoid restoring a backup with the same issue.

X:\STEAM\steamapps\common\PBZ\ProjectPBZ\Saved\SaveGames\Steam\steamid\1RealTime\backup files.sav

4.Copy the selected .sav backup file to the following directory:

X:\STEAM\steamapps\common\PBZ\ProjectPBZ\Saved\SaveGames\Steam\steamid\ Rename the copied file to PBZSaveGame.sav to replace the original save file.

5.Launch the game and select Load Game. Choose your restored save file and enter the game. Once you've confirmed that the save is working properly, find a bell and save your progress. Close the game and wait for Steam to finish uploading your save data to Steam Cloud to avoid synchronization issues.

6.Once the process is complete, you can launch the game and continue playing. If no suitable save file is available in the 1RealTime folder, you can use a backup file from the following directory: X:\STEAM\steamapps\common\PBZ\ProjectPBZ\Saved\SaveGames\Steam\steamid\1RealTime\